Communication Skills for Conflict Resolution

2 credits · Undergraduate

This online course introduces basic theories and concepts of conflict and develops practical frameworks for conflict management through a range of modes, like negotiation, mediation, and conflict coaching. Students will (a) expand their understanding of conflict drawing from diverse fields, such as business, law, media, politics, psychology, and sociology; (b) refine their academic English skills to become more effective communicators; and (c) discuss ways to prevent conflict and promote peace.