Leading at the Crossroads of Change

3 credits

Development, implementation, and execution of organizational change strategies or change initiatives are critical to achieve high levels of organizational performance. Leading change is difficult, costly, and risky. In this course, students will become acquainted with a new model for change initiatives Leading at the Crossroads of Change that will help leaders not only greatly increase the success of change efforts but also enable them to create a culture of engagement and empowerment.Crossroads of Change provides a new way to think about whom to engage in the change process, when to engage them, and how engagement may differ across constituencies. Yet, all too often, it is in the implementation phase when execution stalls or fails and plans go awry. In essence, the issue is not execution, per se, but instead how to adapt to obstacles, unforeseen constraints, and a changing landscape that emerges during implementation. The course provides insights and tools for responding to disturbances thereby increasing the likelihood for successful strategy execution.