Leadership and Management in Healthcare Quality and Safety

3 credits

The course prepares students to lead healthcare teams while applying principles of effective leadership, person-centered care and process improvement. Methods to assure high quality, cost effective, equitable and evidenced-based care will be explored and applied. Students consider the design, implementation and evaluation of practice changes that result in improvement. Leadership theories will be explored to prepare students to contribute to practice environments of safety, accountability vs. blame, inclusivity, trust, continuous learning, psychological safety and high reliability clinical, workforce and organizational outcomes with a focus on high-performance at the microsystem and organizational level will be explored and analyzed.