BUSI 3106
Managing Conflict and Negotiation
Analysis of the sources and forms of conflict and effective approaches to managing conflict. Exploration of the effectiveness of various strategies of negotiations.
2026
Readings
- Folger, J.P., Poole, M.S., Stutman, R.K. (2024). Working Through Conflict: Strategies for relationships, groups, and organizations (10th ed). New York, NY: Routledge
- Taylor and Francis Group. ISBN 9781032489186
- Fisher, R., Ury, W. L., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in. Penguin.
- pick up: https://carletonshop.ca/Course/term University Academic Calendar: https://calendar.carleton.ca/academicyear/
Prerequisites & course information
Prerequisite(s): BUSI 2101, BUSI 2121, BUSI 2702, or PSYC 2801 (with a grade of C- or higher in each). Lecture three hours a week.