Introduction to Operations Management

3.0 credits · Undergraduate

Operations Management (OM) is the design and management of processes that transform inputs of materials, labor, capital, and information into finished goods or services that customers want and are willing to pay for. All organizations have operations that directly affect their ability to execute on their specified strategies. These operations processes can be managed well or poorly. This course provides a general introduction to operations management, and trains students to see the world with operations eyes, through which they can identify operational inefficiencies and improvement levers.