Introduction to Human Centered Design

3 credits · School of Public Policy

Human-Centered Design is an approach to problem-solving that emphasizes a deep understanding of user behavior, motivations, and pain points. It seeks to create products, services, or solutions that are intuitive, user-friendly, and address user needs or expectations, often through an interactive process of design, prototyping, and user engagement. This course will introduce the theory and practice of HCD to students, who will work in teams on projects with selected public or social agencies. Students will progress through the key phases of HCD: Discover, Design, and Deliver/Measure, and employ a range of tools and methods used by practitioners in the field.