Intro:Patient Safety Quality

4 Credits · Level: Graduate

This course introduces learners to relevant theory, content, tools, and methods in the field of patient safety and health care quality. During the six weeks, learners will begin exploring techniques for effective improvement science, defining patient safety and quality, and selecting/developing meaningful metrics reflecting patient safety and clinical quality for an organization. The course is a high-level overview of the following topics: patient engagement, psychological safety, human factors, high-reliability organizations, and the evolving healthcare environment.