Qual Perf Improv Methods

2 or 3 Credits · Level: Graduate

This course addresses both theory and applications of quality and performance improvement (QI/PI) in health care organizations. The course revolves around the key concepts of continuous quality improvement (CQI), patient safety, Baldrige quality criteria, and the Joint Commission standards. In addition, students will analyze current case studies in medical error, leadership approaches in performance improvement, recent methodologies to improve patient care, resources and web-sites for continual learning, and speakers who have successfully implemented QI/PI in their organizations.