Coaching Skills for HR Profs

3 Credits · Level: Graduate

Coaching works. As organizations increasingly recognize its value in driving employee performance and business results, there has been a remarkable growth in demand for coaching. This trend poses opportunities and challenges for HR professionals, who are expected to play a critical role by instilling a coaching culture and integrating coaching into their organization’s talent management strategy. This course is designed to help you learn, practice and master evidence-based tools and techniques to function as an effective coach, whether you will be coaching internal or external clients. You will gain an understanding of the core phases of the coaching process, and learn how to align coaching with other core HR practices (for example, performance management, succession planning, and leader development). Through role-plays, case studies and group exercises, you will refine your own coaching skills, including active listening, empathizing and giving feedback, and learn how to leverage coaching to improve organizational performance.