Communication for IT Managers

3 Credits · Level: Graduate, Undergraduate

The Communication for Technology Managers course is designed to expose students to best practices in internal communication to foster organization-wide understanding and buy-in; ensure that employees understand how a technology decision impacts their work; and act upon internal needs as the technology project is implemented. Messaging exercises will focus on effectively communicating to leadership, employees and stakeholders during a technology change/design, implementation rollout, or crisis. Students will understand the technology manager’s key role in coordinating communications.