High-Stakes Communications

3 Credits · Level: Graduate

The ability to communicate well is essential in both professional and personal situations. Communication can rise to the level of high-stakes when the process is difficult or tense, the outcome is critical, and/or the possibility of miscommunication is high. This course introduces students to multiple types of high-stakes communications in business and dives deep into two specific types of high-stakes communications: 1)negotiations and 2)managing across different cultures. To help prepare for these two high-stakes communication situations, students will learn practical as well as theoretical tools, methodologies, and approaches.