Operations Management

3 Credits · Level: Undergraduate

A firm has the opportunity to create competitive advantage through proficient management of its operations—manufacturing and services. To do so, the firm must first recognize and establish the strategic role of its operations within the organization. Then, at the more detailed operational level, the firm must execute effectively and efficiently. This course examines the strategic role that the operations function can play, and offers specific tools and techniques that the firm can use during implementation. Formerly offered as OPIM 294.