Operations and Supply Chain Management for Executives

3 Credits

The course is designed to explore how organizations develop supply chain flows from upstream supply management, to internal processes, and to distribution channels, in order to deliver goods and services that exceed customer expectations and create societal value. New business models and forms of operations enabled by technological innovations will be explored. Topics covered include operations strategy, demand/customer management, supply/capacity planning, raw material/component sourcing, inventory planning, fulfillment and distribution, sustainability, and industry 4.0.