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MGT 3775

Quality Management

3.00 credits · Undergraduate

Management of operational activities and functions involved in the determination of quality policy and its implementation through means such as quality planning, control, and quality assurance. The use of several techniques and quality management tools will be described. Predicting the errors in the measuring process, distinguishing their nature and the root causes, justifying whether or not a measuring process fulfils the established quality requirements, understanding and calculating the correction and uncertainty parameters as a result of an instrument calibration, as well as introducing the regulation and the phases of a quality system certification process will be part of this course.

Prerequisites & course information

Prerequisite(s): Management 2070/Economics 2070

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