Operational Excellence

4 cr · Undergraduate

(Lab required) Methodical application of operational excellence and engineering principles and theory to address real industry problems, with emphasis on the data and fact-based engineering method of problem solving. Grounded in the Plan-Do-Study-Act system. Covers the seven step problem solving method (problem definition, examine the current situation, root cause analysis, action planning and testing, study the results, standardize the changes, and draw conclusions), applied concepts (Lean Six Sigma Management) and the fundamentals of teamwork, team dynamics and change management. It is expected that students will be challenged in terms of their understanding of the method, concepts, analytics, and the tools, and their application to solving 'real' operational problems. Students must attend both lecture and tutorial. Students will be required to attend meetings at industrial partner facilities. May not be held with MECH 4342 where the topic is Operational Excellence.