Business Process Management Using ERP System

3 cr · Graduate

This course will be of interest to those students wishing to gain knowledge of business enterprise operations that are widely used in industry and in government purchasing/supply chain environments. Enterprise systems are critical to the success of today’s dynamic and global corporations. These systems are a conglomeration of complicated architectures; Enterprise Resource Planning (ERP), SCM, and Customer Relationship Management (CRM) systems. Within the Oracle Netsuite cloud based software, students will build upon baseline knowledge of the Netsuite ERP application, use the applications to confirm companywide configuration, settings and user-level preferences. Students will identify the purpose of user roles, and their relationship to security and navigation. They will consider business challenges and Netsuite solutions associated with key business processes and review administrative and end-to-end tasks involved in the endto- end business processes that encompass the ERP processes workflows. They will monitor process and business performance through targeted analytics, and will leverage additional tools for user adoptions and account functionality. Not to be held with the former OPM 7300 when the sub-topic is the same.