Qualitative Methods in Information Systems Research

Qualitative Research in Business & Management

Qualitative and Mixed Methods Data Analysis Using Dedoose

Salmona, M., Lieber, E., & Kaczynski. Qualitative and Mixed Methods Data Analysis using Dedoose: A Practical Approach for Research across the Social Sciences. Sage Publications, London (2019). ISBNs: 1506397808, 9781506397801

Lobana, J. (2021). The Governance of AI-based Information Technologies within Corporate Environments. PhD dissertation. McMaster University.

Charmaz, K. (2014). Reconstructing Theorizing in Grounded Theory Studies. In Constructing Grounded Theory, 2nd edition, Chapter 9, 225-260. Sage Publications: Los Angeles.

Wiesche, M. et al. (2017). Grounded theory methodology in Information Systems Research, MIS Quarterly, 41(3), 685- 701.

Goldkuhl, G. (2019). The Generation of Qualitative Data in Information Systems Research: The Diversity of Empirical Methods. Communications of the Association of Information Systems, 44, 572-599.

Detlor, B., Julien, H., Willson, R., Serenko, A. & Lavallee, M. (2011). Learning outcomes of information literacy instruction at business schools. Journal of the American Society for Information Science and Technology, 62(3), 572– 585.

Serenko, A. (2006). The use of interface agents for email notification in critical incidents. International Journal of Human-Computer Studies. 64(11), 1084–1098.

Detlor, B., & Ball, K. (2015). Getting More Value from the LibQUAL+® Survey: The Merits of Qualitative Analysis and Importance-Satisfaction Matrices in Assessing Library Patron Comments. College & Research Libraries, 76(6), 796-810.

Detlor, B. (2017). Digital Storytelling and City Cultural Organizations: A Case Study Investigation of the “Love Your City, Share Your Stories” Digital Storytelling Initiative in Hamilton, Canada. Working Paper #101, McMaster

Detlor, B., Hupfer, M., & Smith, D.H. (2018). Digital Storytelling: An Opportunity for Libraries to Engage and Lead Their Communities. Canadian Journal of Library and Information Science, 42(1-2).

Nosrati, F. (2019). The Use of Digital Storytelling for Impression Management by City Cultural Organizations, PhD Dissertation, McMaster University. PDF of the thesis is available at

Nosrati, F., & Detlor, B. (2021). The power of stories for impression management: Evidence from a city cultural digital storytelling initiative. Information Technology & People. Accepted July 5, 2021. First published online on July 28th @

Detlor, B., Julien, H., La Rose, T. & Serenko, A. (2020). Local Community Digital Literacy Training: An Exploratory Investigation of Digital Literacy Training Programs Led by

Detlor, B., Julien, H., La Rose, T., & Serenko, A. (2022). Community-led digital literacy training: Toward a conceptual model, Journal of the Association of Information Science and Technology, 1-14. Paper accepted March 1,

Julien, H., Gerstle D., Detlor, B., La Rose, T., & Serenko, A. (2022). Digital literacy training for Canadians. Part II: Defining and measuring success, Library Quarterly, 92(1), 87-100.

Julien, H., Gerstle D., Detlor, B., La Rose, T., & Serenko, A. (2021). Digital literacy training for Canadians. Part I: It’s just core public works, Library Quarterly, 91(4), 437-456.

Barrie, H., La Rose, T., Detlor, B., Julien, H., & Serenko, A. (2021). Because I’m old: The role of ageism in older adults’ experiences of digital literacy training in public libraries, Journal of Technology in Human Services, 39(4), 379-404.