Benchmarking, Productivity Analysis and Performance Measurement

3 credits · College of Engineering catalogue

Advisory Prerequisite: IOE 510. Enforced Prerequisite: None. (3 credits) Introduction to quality engineering techniques commonly used for performance measurement, productivity analysis, and identification of best practice. Topics include balanced scorecard, activity-based costing/management, benchmarking, quality function deployment and data envelopment analysis (DEA). Significant focus of the course is on the application of DEA for identification of best practice.