everything.study
15.568A

Practical Information Technology Management

Undergraduate · Historical course

Spring 2005

Topics

  • Lecture and Discussion: Course Importance, Topics, Logistics
  • Case Discussion: Royal Caribbean Cruises Ltd.
  • Case Discussion: Administrative Data Project (A)
  • Case Discussion: Administrative Data Project (B and C)
  • Case Discussion: AIRNow Presentation, Visitor: Jane Linder
  • Case: PharmaCo Presentation, Visitor: Ben Porter
  • Case Discussion: First National City Bank Operating Group
  • Continuation of First National City Bank Operating Group Discussion
  • Case Discussion: Dow Corning
  • Implementation Readings Review, and Visitor on ERP Implementation Experience: Mike Shanno, EMC Corporation
  • RFID, Visitor: Prof. Brian Subirana
  • Case Discussion: Care Group
  • Case Discussion: Lifeline, Visitor: CIO Rich Reich
  • Class Discussion of Student Projects
  • Visitor: Arup Gupta, CEO, Tata Consultancy Services
  • Special Assignment on Getting Business Value from IT Frameworks
  • The MIT Process Handbook, Visitor: Prof. Tom Malone
  • Web Services and Business Process Management, Visitor: Evan Mamas
  • TYCO Readings, Visitor: CIO Dana Deasy
  • ACE Case, US Customs Transformation
  • Business Strategy
  • Visitor: Omar Baig, IFC / World Bank
  • Team Project Presentations
  • Team Project Presentations (cont.)
  • Discussion / Debate: “Does IT Matter?”
  • Closing Lecture and Discussion

Readings

  • Case: McFarlan, F. Warren, and Valerie Massoni. “Royal Caribbean Cruises, Ltd.” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-304-019, September 11, 2003.
    Listed reading
  • Case: Applegate, Lynn, and Donald Heller. “Administrative Data Project (A).” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-803-051, October 1, 2002.
    Listed reading
  • Randolph, W. A., and B. Z. Posner. “What Every Manager Needs to Know About Project Management.” Sloan Management Review 29, no. 4 (Summer 1988): 65-73.
    Listed reading
  • Case: Applegate, Lynn, and Donald Heller. “Administrative Data Project (B & C).” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-803-052 and 9-803-053, October 15 and 30, 2002.
    Listed reading
  • De Meyer, A., C. H. Loch, and M. T. Pich. “Managing project uncertainty: from Variation to Chaos.” Sloan Management Review 43, no. 2 (Winter 2002): 60-67. Reprint 4326.
    Listed reading
  • A Guide to the Project Management Body of Knowledge (PMBOK Guides) . Newtown Square, PA: Project Management Institute, 2004. ISBN: 193069945X.
    Listed reading
  • Case: Lorsch, Jay, Cyrus Gibson, and John Seeger. “First National City Bank (A+B).” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-474-165 and 9-474-166, March 1 and 20, 1974.
    Listed reading
  • Hammer, M. “Reengineering Work: Don’t Automate, Obliterate.” Harvard Business Review (July-August 1990): 104-112.
    Listed reading
  • Gibson, C. F. “IT-enabled Business Change: An Approach to Understanding and Managing Risk.” MIS Quarterly Executive 2, no. 2 (September 2003): 104-115.
    Listed reading
  • Case: Ross, Jeanne. “Dow Corning Corporation A, B and C: Business Processes and Information Technology.” CISR Working Paper no. 298 and 305, 2001.
    Listed reading
  • Brynjolfssen, R., A. A. Renshaw, and M. Van Alstyne. “The Matrix of Change.” Sloan Management Review (Winter 1997): 37-54.
    Listed reading
  • Kaplan, R. S., and D. P. Norton. “The Balanced Scorecard - Measures That Drive Performance.” Harvard Business Review (Jan-Feb 1992).
    Listed reading
  • Wailgum, Thomas. “Tag, You’re Late.” CIO Magazine , November 15, 2004.
    Listed reading
  • Levinson, Meridith. “The RFID Imperative.” CIO Magazine , December 1, 2003.
    Listed reading
  • Case: McFarlan, F. Warren, and Robert Austin. “CareGroup.” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-303-097, January 29, 2003.
    Listed reading
  • “Make it simple: A Survey of Information Technology.” The Economist , October 30th, 2004.
    Listed reading
  • Weill, P., and M. Broadbent. “The Evidence for Business Value.” Chapter 3 in Leveraging the New Infrastructure: How Market Leaders Capitalize on Information Technology . Cambridge, MA: Harvard Business School Publishing, 1998. ISBN: 0875848303.
    Listed reading
  • Broadbent, M., and P. Weill. “Management by Maxim: How Business and IT Managers can Create Infrastructures.” Sloan Management Review (Spring 1997): 77-92.
    Listed reading
  • Malone, Thomas, and Robert Laubacher. “The Dawn of the E-Lance Economy.” Harvard Business Review (September-October 1998).
    Listed reading
  • Schoemaker, Paul. “Scenario Planning: A Tool for Strategic Thinking.” Sloan Management Review 36, no. 2 (Winter 1995).
    Listed reading
  • Case: McFarlan, F. Warren, and Brian DeLacey. “Outsourcing IT: The Global Landscape in 2004.” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-304-104, May 18, 2004.
    Listed reading
  • Gibson, C. F., and R. N. Nolan. “Managing the Four Stages of EDP Growth.” Harvard Business Review (January-February 1974).
    Listed reading
  • Hagel, J., III, and J. S. Brown. “Your Next IT Strategy.” Harvard Business Review (November 2002).
    Listed reading
  • Weill, Peter, and Marianne Broadbent. “Describing and Assessing IT Governance - The Governance Arrangements Matrix.” CISR Research Briefing 2, no. 3E (October 2002).
    Listed reading
  • Ross, Jeanne, and Peter Weill. “Stages of IT Architecture: Pursuing Alignment and Agility.” CISR Research Briefing 2, no. 2A (July 2002).
    Listed reading
  • Bensaou, M., and M. Earl. “The Right Mind-set for Managing Information Technology.” Harvard Business Review (September-October 1998): 119-128.
    Listed reading
  • Eisenhardt, K. M., and D. N. Sull. “Strategy as Simple Rules.” Harvard Business Review (January 2001).
    Listed reading
  • Treacy, M., and F. Wiersema. “Customer Intimacy and Other Value Disciplines.” Harvard Business Review (January-February 1993): 84-93.
    Listed reading
  • Semler, R. “How We Went Digital Without a Strategy.” Harvard Business Review (September-October 2000): 51-98.
    Listed reading
  • Venkatraman, N., and J. C. Henderson. “Real Strategies for Virtual Organizing.” Sloan Management Review (Fall 1998): 33-48. Reprint 4013.
    Listed reading
  • Case: McFarlan, F. Warren, and Brian DeLacey. “Enabling Business Strategy with IT at the World Bank.” Harvard Business School Case. Cambridge, MA: Harvard Business School Publishing. Case: 9-304-055, November 6, 2003.
    Listed reading
  • Carr, N. G. “IT Doesn’t Matter.” Harvard Business Review (May 2003): 41-49.
    Listed reading
Sources