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IT and Business Transformation

Graduate · Historical course

Spring 2003

Topics

  • Introduction to Course: “ IT as a Transformative and Competitive Resource: Implications for Strategy and Careers. ”
  • Guest Lecturer: Tom Davenport, Head of Research, Accenture, “ The Transformation of IT: A Personal Odyssey. ”
  • Case Discussion on IT Organization & Governance: State Street Corporation Over Time.
  • Guest Lecturer: Marshall Carter, former Chairman and CEO, State Street Corporation, Member of ITBT Advisory Board, “ Converting a Bank to an IT Company. ”
  • Guest Lecturer: Kenan Sahin (ITBT Advisory Board, CEO of TIAX, Inc.) and ITBT Alumni Panel: Ondricek, etc. “ IT Relevance in Career Planning and Choice. ”
  • Case Discussion and IT Scenario Planning: “ Observing the Crystal Ball. ”
  • Guest Lecturer: Rick Swanborg, founder & CEO, ICEX Inc., “ Building a Knowledge Services Business in Hard Times. ”
  • Guest Lecturer: Karl Wachs, CIO, Celanese Corp., “ IT as a Facilitator of Corporate Change. ”
  • Guest Lecturer: Frank Erbrick, McKinsey & Company, former CIO of UPS, “ IT and Management Learning by Doing. ”
  • Guest Lecturer: David Shpilberg, Director, Bain & Company, Inc., “ IT and Executives Today: What They Think and What It Means ” (preliminary title).
  • Guest Lecturer: Jeff Lynn, VP and General Manager, Professional Services, Dell Computer, MIT MBA, Member of ITBT Adv Board, “ IT Industry Competition and Career Choice. ”
  • Closing Case Discussion and Lecture.

Readings

  • Celanese: Berinato, S. “A Day in the Life of Celanese’s Big ERP Rollup.” CIO Magazine (15 Jan. 2003).
    Listed reading
  • Delta: “E-Business at Delta Airlines: Extracting Value from a Multi-Faceted Approach”, MIT CISR, 2001, WP #317.
    Listed reading
  • “Dow Corning Corporation (A): Business Processes and Information Technology”, MIT CISR, 1997.
    Listed reading
  • “Dow Corning Corporation (B): Reengineering Global Processes”, MIT CISR, 1997.
    Listed reading
  • “Dow Corning Corporation (C): Transforming the Organization”, MIT CISR, 1999.
    Listed reading
  • “First National City Bank Operating Group (A),” Harvard Business School #9-474-165.
    Listed reading
  • “First National City Bank Operating Group (A-1),” Harvard Business School #475-061.
    Listed reading
  • “First National City Bank Operating Group (B),” Harvard Business School #9-474-166.
    Listed reading
  • “First National City Bank Operating Group (B-1),” Harvard Business School #475-062.
    Listed reading
  • Overby, S. “JetBlue Skies Ahead.” CIO Magazine (1 July. 2002).
    Listed reading
  • “State Street Boston Corporation: Leading With Information Technology”, Harvard Business School # 9-195-135, Rev. June 27, 1995.
    Listed reading
  • “State Street Boston Corporation: Leading With Information Technology (B)”, Harvard Business School # N1-799-034, October 7, 1999.
    Listed reading
  • “State Street Case”, Weill, P. and Woodham, R. MIT CISR WP #327, April 2002.
    Listed reading
  • “United Parcel Service: Delivering Packages and E-Commerce Solutions”, MIT Sloan School, CISR Working Paper, 2001.
    Listed reading
  • Aley, J., “Software Doesn’t Work. Customers Are In Revolt. Here’s the Plan.” Fortune (25 Nov. 2002): 147-153.
    Listed reading
  • Beer, M., R. A. Eisenstat, and B. Spector. “Why Change Programs Don’t Produce Change.” HBR (Nov-Dec. 1990): 158-166. Reprint 90601.
    Listed reading
  • Bensaou, M., and M. Earl. “The Right Mind-set for Managing Information Technology.” HBR (Sep-Oct. 1998): 119-128. Reprint 98502.
    Listed reading
  • Broadbent, M., and P. Weill. “Management by Maxim: How Business and IT Managers can Create Infrastructures.” Sloan Management Review (Spring 1997): 77-92.
    Listed reading
  • Brynjolfsson, E., and A. A. Renshaw, and M. Van Alstyne. “The Matrix of Change.” Sloan Management Review (Winter 1997): 37-54. Reprint 3823.
    Listed reading
  • Christensen, C. M., and M. Overdorf. “Meeting the Challenge of Disruptive Change.” HBR (Mar-Apr. 2000): 66-76. Reprint #R00202.
    Listed reading
  • Davenport, T. H. “Putting the Enterprise into the Enterprise System.” HBR (Jul-Aug. 1998): 171-192. Reprint #92108.
    Listed reading
  • Deasy, D., and Villano, M. “The World According to Deasy.” CIO Magazine (15 Dec. 2002).
    Listed reading
  • Earl, M., and D. Feeny. “How To Be a CEO for the Information Age.” SMR (Winter 2000): 11-23.
    Listed reading
  • “Computing’s New Shape.” Economist (Nov. 2002).
    Listed reading
  • Eisenhardt, K. M., and D. N. Sull. “Strategy as Simple Rules.” HBR (Jan. 2001): 107-116. Reprint R0101G.
    Listed reading
  • Feeny, D. E., and L. P. Willcocks. “Core IS Capabilities for Exploiting Information Technology.” SMR (Spring 1998): 9-21.
    Listed reading
  • Gibson, C.F. IT and Our Careers , course lecture notes ( PDF ) ↗
    Listed reading
  • Gibson, C. F. “Pressure Testing & Changing the IT Organization.” CISR Research Briefing #3D (Oct. 2002).
    Listed reading
  • Gibson, C. F., and L. Ball. “Executive Mindscapes and Information Technology.” Indications (CSC Index), VI:6 (Nov-Dec. 1989).
    Listed reading
  • Gibson, C. F., and R. N. Nolan. “Managing the Four Stages of EDP Growth.” HBR (Jan-Feb. 1974).
    Listed reading
  • Hagel, J. III, and J. S. Brown. “Your Next IT Strategy.” HBR (Nov. 2002). Reprint R0109G.
    Listed reading
  • Hammer, M. “Reengineering Work: Don’t Automate, Obliterate.” HBR (Jul-Aug. 1990): 104-112. Reprint #90406.
    Listed reading
  • Magreetta, J. “The Power of Virtual Integration: An Interview with Dell Computer’s Michael Dell.” HBR (Mar-Apr. 1998). Reprint 98208.
    Listed reading
  • Malone, T. W., and R. J. Laubacher. “The Dawn of the E-Lance Economy.” HBR (Sep-Oct. 1998): 144-152.
    Listed reading
  • Orlikowski, W. J., and J. D. Hofman. “An Improvisational Model for Change Management: The Case of Groupware Technologies.” Sloan Management Review (Winter 1997): 11-21. Reprint 3821.
    Listed reading
  • Quinn, J. B. “Strategic Outsourcing:Leveraging Knowledge Capabilities.” SMR (Summer 1999): 9-21. Reprint 4041.
    Listed reading
  • Rockart, J. F. “Chief Execs Define Their Own Data Needs.” HBR (Mar-Apr. 1979). Reprint # 79209.
    Listed reading
  • Ross, J. W., and D. F. Feeny. “The Evolving Role of the CIO.” CISR WP No. 308, Sloan WP No. 4089. Aug. 1999.
    Listed reading
  • Ross, J. W., and P. Weill. “Six IT Decisions Your IT People Shouldn’t Make.” HBR (Nov. 2002): 3-9. Product # 2160.
    Listed reading
  • Schoemaker, P. J. H., “Scenario Planning: A Tool for Strategic Thinking.” SMR (Winter 1995): 25-40. Reprint 3622.
    Listed reading
  • Schwartz, P. “Appendix: Steps to Developing Scenarios.” In The Art of the Long View . Currency Paperback, Doubleday, 1996.
    Listed reading
  • Semler, R. “How We Went Digital Without a Strategy.” HBR (Sep-Oct. 2000): 51-58. Reprint R00511.
    Listed reading
  • Venkatraman, N., and J. C. Henderson. “Real Strategies for Virtual Organizing.” SMR (Fall 1998): 33-48. Reprint 4013.
    Listed reading
  • Weill, P., and R. Woodham. “Don’t Just Lead, Govern: Implementing Effective IT Governance.” MIT CISR WP #326. Apr. 2002.
    Listed reading
Sources