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Human Supervisory Control of Automated Systems

3-1-8 units · Graduate

Principles of supervisory control and telerobotics. Different levels of automation are discussed, as well as the allocation of roles and authority between humans and machines. Human-vehicle interface design in highly automated systems. Decision aiding. Trade-offs between human control and human monitoring. Automated alerting systems and human intervention in automatic operation. Enhanced human interface technologies such as virtual presence. Performance, optimization, and social implications of the human-automation system. Examples from aerospace, ground, and undersea vehicles, robotics, and industrial systems.

Spring 2004

Topics

  • Human Supervisory Control of Automated Systems
  • Human-Centered Systems Engineering Design Apporaches
  • Task Analysis and Function Allocation
  • Guest Lecture Historical and Social Implications
  • Memory and Attention
  • Activity Group Presentations
  • Activity Group Presentations (cont.)
  • Classical Decision Theory and Bayes’ Theorem
  • Signal Detection Theory, and Information Theory
  • Judgment Under Uncertainty: Heuristics and Biases
  • Naturalistic Decision Making
  • Workload and Situation Awareness
  • Aircraft Displays and Flight Management Systems
  • Activity Mid-Term Presentations
  • Guest Lecture Human Error and Reliability
  • Research Methods and Experimental Design
  • Alerting Systems
  • Command and Control/Air Traffic Control
  • Guest Lecture Model-based Programming of Cooperating Explorers
  • The Coming Transition in Automobile Cockpits - Insights from Aerospace
  • Guest Lecture Telemedicine/Telerobotics
  • Guest Lecture Medical Interface Design
  • Nuclear and Process Control Plants
  • Social Implications
  • Activity Term Project Presentations
  • Activity Term Project Presentations (cont.)

Readings

  • Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance . 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000. ISBN: 0321047117.
    Required
  • Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance . 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 513-550.
    Listed reading
  • Billings, C. E. Aviation Automation: The Search for a Human-Centered Approach . Mahwah, NJ: Lawrence Erlbaum Associates, 1997.
    Listed reading
  • Parasuraman, R., T. B. Sheridan, and C. D. Wickens. “A Model for Types and Levels of Human Interaction with Automation.” IEEE Transactions on Systems, Man, and Cybernetics. Vol. 30. 2000, pp. 286-297.
    Listed reading
  • Kaliardos, W. N., and R. J. Hansman. “Semi-Structured Decision Processes.” ICAT, MIT, Cambridge, MA 2003.
    Listed reading
  • Hancock, P. A., and S. F. Scallen. “Allocating Functions in Human-Machine Systems.” In Viewing Psychology as a Whole: The Integrative Science of William M. Dember . Edited by J. Warm. Washington DC: American Psychological Association, 1998, pp. 509-537.
    Listed reading
  • Potter, S. S., E. M. Roth, D. D. Woods, and W. C. Elm. “Bootstrapping Mulitple Converging Cognitive Task Analysis Techniques for System Design.” In Cognitive Task Analysis . Edited by V. L. Shalin. Mahwah, NJ: Lawrence Erlbaum Associates, 2000.
    Listed reading
  • Vicente, K. J. “Work Domain Analysis and Task Analysis.” In Cognitive Task Analysis . Edited by V. L. Shalin. Mahwah, NJ: Lawrence Erlbaum Associates, 2000.
    Listed reading
  • LEC #: 5 · TOPICS: Memory and Attention · READINGS: Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance. 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 69-108 and 241-284.
    Reading assignment
  • Lehto, M. “Decision Making.” In Handbook of Human Factors and Ergonomics . Edited by G. Salvendy. 2nd ed. New York: John Wiley & Sons, Inc., 1997, pp. 1207-1218.
    Listed reading
  • “ In Praise of Bayes .” Economist. 2000. ↗
    Listed reading
  • Easton, V. J., and J. H. McColl. “ Statistics Glossary: Probability .” 1997. ↗
    Listed reading
  • LEC #: 9 · TOPICS: Signal Detection Theory, and Information Theory · READINGS: Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance. 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 17-61.
    Reading assignment
  • Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance. 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 293-330.
    Listed reading
  • Tversky, A., and D. Kahneman. “Judgment under Uncertainty: Heuristics and Biases.” Science 185 (1974): 1124-1131.
    Listed reading
  • Jiang, J. J., and G. Klein. “Side Effects of Decision Guidance in Decision Support Systems.” Interacting with Computers 12 (2000): 469-481.
    Listed reading
  • Lipshitz, R., G. Klein, J. Orasanu, and E. Salas. “Taking Stock of Naturalistic Decision Making.” Journal of Behavioral Decision Making 14 (2001): 331-352.
    Listed reading
  • Kahn, L. “ Naturalistic Decision Making and Selecting a Spouse .” 2003. ↗
    Listed reading
  • Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance. 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 439-470.
    Listed reading
  • Endsley, M. “Theoretical Underpinnings of Situation Awareness: A Critical Review.” In Situation Awareness Analysis and Measurement . Edited by D. J. Garland. Mahwah, NJ: Lawrence Erlbaum Associates, 2000, pp. 3-32.
    Listed reading
  • LEC #: 13 · TOPICS: Aircraft Displays and Flight Management Systems · READINGS: Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance . 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 119-151.
    Reading assignment
  • Wickens, C. D., and J. G. Hollands. Engineering Psychology and Human Performance . 3rd ed. Upper Saddle River, NJ: Prentice-Hall Inc., 2000, pp. 480-507.
    Listed reading
  • Reason, J. Human Error . Cambridge, UK: Cambridge University Press, 1990.
    Listed reading
  • Layton, C., P. J. Smith, and E. McCoy. “Design of a Cooperative Problem-Solving System for En-Route Flight Planning: An Empirical Evaluation.” Human Factors 36 (1994): 94-119.
    Listed reading
  • Moray, N., T. Inagaki, and M. Itoh. “Adaptive Automation, Trust, and Self-Confidence in Fault Management of Time-Critical Tasks.” Journal of Experimental Psychology: Applied 6 (2000): 44-58.
    Listed reading
  • Kaber, D. B., and M. R. Endsley. “The Effects of Level of Automation and Adaptive Automation on Human Performance, Situation Awareness and Workload in a Dynamic Control Task_._” Theoretical Issues in Ergonomics. (In Press)
    Listed reading
  • LEC #: 17 · TOPICS: Alerting Systems · READINGS: Norman, D. “The Problem of Automation: Inappropriate Feedback and Interaction, Not Over-Automation.” In Philosophical Transactions of the Royal Society of London , 1990.
    Reading assignment
  • Ross, T., and G. Burnett. “Evaluating the Human-Machine Interface to Vehicle Navigation Systems as an Example of Ubiquitous Computing.” International Journal of Human-Computer Studies 55 (2001): 661-674.
    Listed reading
  • Kantowitz, B. H., and M. J. Moyer. “Integration of Driver In-Vehicle ITS Information.” Presented at 9th Annual ITS AMERICA Meeting, Washington DC, 1999.
    Listed reading
  • Mumaw, R. J., E. M. Roth, K. Vicente, and C. Burns. “There is more to Monitoring a Nuclear Power Plant than Meets the Eye.” Human Factors 42 (2000): 36-55.
    Listed reading
  • Guerlain, S., G. Jamieson, P. Bullemer, and R. Blair. “The MPC Elucidator: A Case Study in the Design of Representational Aids.” IEEE Journal of Systems, Man, and Cybernetics 32 (2002): 25-40.
    Listed reading
  • Sheridan, T. B. Telerobotics, Automation, and Human Supervisory Control . Cambridge, MA: MIT Press, 1992.
    Listed reading
  • Skitka, L. J., K. L. Mosier, and M. D. Burdick. “Accountability and Automation Bias.” International Journal of Human-Computer Studies 52 (2000): 701-717.
    Listed reading
  • Draper, M.H. and H.A. Ruff. “Multi-sensory displays and visualization techniques supporting the control of unmanned air vehicles.” IEEE International Conference on Robotics and Automation , San Francisco, California, 2000.
    Listed reading
  • Federal Aviation Administration. “The interfaces between flightcrews and modern flight deck systems.” Report of the FAA Human Factors Team , June 18, 1996. ( PDF - 1.0 MB ) ↗
    Listed reading

Prerequisites & course information

Prereq: Permission of instructor Acad Year 2027-2028: Not offered Acad Year 2028-2029: G (Fall) 3-1-8 units

Sources