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IEMS 383-0

Service Engineering and Management

1 Unit · Graduate

Exploration of service industries: cost-reduction and service-enhancement models, location planning, workforce scheduling, yield management, queuing analysis, and call-center management.

Prerequisites & course information

Prerequisites: IEMS 313-0 , IEMS 315-0 . SoC Individual and Social Behavior Distro SoC Mathematics, Science, and Technology Distro

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