IEMS 383-0
Service Engineering and Management
Exploration of service industries: cost-reduction and service-enhancement models, location planning, workforce scheduling, yield management, queuing analysis, and call-center management.
Prerequisites & course information
Prerequisites: IEMS 313-0 , IEMS 315-0 . SoC Individual and Social Behavior Distro SoC Mathematics, Science, and Technology Distro
Sources
- Course catalogue ↗2026–2027
- Catalogue entry ↗
Catalogue variants
- Service Engineering and Management · 1 Unit · Undergraduate