Negotiating with Stoic Empathy

0.5 Credit Hour

This course explores “tactical empathy” as an effective tool on the path to power and influence. By understanding more about what the “other” sitting across the table really wants and needs, we can gain more control in the negotiations process. Tactical empathy can be employed in a range of contexts, from negotiating a business deal to advocating for a client to mediating a dispute, pitching a sale, or managing a team. (It can also come in handy in our personal lives!) In this course, we explain what tactical empathy is, and how to tactically utilize empathy to achieve our goals.