Intro to Operations Management

(3 Credit Hours) · Undergraduate

Operations management relates to transformations of materials, people and information for the production of goods and the delivery of services. The working of an operation has always been an enigma. On the one hand, the operation is a visible part of the organisation where people or equipment can be seen to be working away and where something happens. On the other hand, the operation will neither come right nor stay right of its own accord, even if challenged. This module introduces Operations Management as the act of combining people and technology in an organisation to produce goods and to deliver services now and in the future with a focus on "Getting Things Done". It presents the challenges of climate change and its impact on businesses and what operations can do to address these challenges.