Conflict Transformation

(3 Credit Hours) · Undergraduate

Conflict produces emotional stress. Productively engaging in conflict is not about managing others or resolving problems. Instead, when we know ourselves well, we can choose to communicate in ways that build community and honor the dignity of all people. Conflict can be a gift that transforms relationships. This course explores the role of communication in managing interpersonal and organizational conflicts. Balancing theory and practice, topics addressed include power in conflict, violent language, articulating boundaries, self-differentiated leadership, forgiveness and reconciliation.