Quality Improvement and Management

3 credits

Quality Concepts; Total Quality Management (TQM); Quality Assurance vs. Quality Control; Statistical Process Control (SPC); Tools and Techniques for Quality Assurance & Control; Statistical Methods for Quality Control and Improvement; Lean Six Sigma and Continuous Improvement; Process Management and Quality Improvement; Quality in Service Industries; Quality Function Deployment (QFD) ***Prerequisite: STAT 289 and ENIN 331 or permission from Program Chair.*** *Note: Students may receive credit for one of ENIN 440 or ENIN 458.*