EMOTIONAL INTELLIGENCE FOR LEADERS

Credit Hours: 3 · Undergraduate Upper-Level

This course posits that emotion is necessary for business leaders to make good decisions. The emotionally intelligent manager leverages four key skills by: 1) identifying how all key participants feel, themselves included; 2) using these feelings to guide the thinking and reasoning of the people involved; 3) understanding how feelings might change as events unfold; and 4) managing to stay open to the data of feelings and integrating them into decisions and actions. This course provides you the ability to discover your base level of emotional intelligence and provides specific techniques and practice opportunities designed to improve how you manage your emotions and the emotions of others to contribute to effective leadership performance.