Service Operations

3 credits

This primarily case-based course will cover service operations in general (50%), health care operations (25%), and revenue management (25%). Applications of queuing models will be included in both services in general and healthcare. Credit will be granted for only one of COMM_V 340 or COMM_V 443. Prerequisite: COMM_V 204. Equivalency: COMM_V 443. This course is not eligible for Credit/D/Fail grading.