Internal and Interpersonal Conflict Management

This course provides a platform for students to build upon existing communication skills as well as develop new ones, to understand how and why we react to conflict, to strengthen our emotional intelligence, and to recognize and express our needs and the needs of others in resolving conflict. While geared toward students from all disciplines, it is specifically aimed at students who wish to work in government entities, NGOs, and international organizations where stress and conflict may be present to a high degree, and where managing both internal and interpersonal conflicts is a requirement for success. Previously PLCY 330.