CLIENT COMMUNICATIONS

1 credits · Undergraduate

This one-week clinical rotation will introduce students to communication theory, the impact of feelings, emotions, and values on communication, and to techniques that will aid in building relationships and eliciting information from clients. Through lectures, role plays, and videotaped real client interactions, students will learn about and practise skills to more effectively communicate with clients. PREREQUISITE: Successful completion of the third year of the DVM program or permission of the instructor Semester hours credit: 1