Configuring and Optimizing Health Care Operations

2 credits · Owen Graduate School of Management

Faced with rising costs and quality issues, health care organizations are under unprecedented pressure to improve efficiency and quality. Consequently, there is a big opportunity for health care organizations to better manage their operations. Students will analyze health care organizations using both qualitative and quantitative principles of operations management. Applications in health care include process analysis, focused factories, managing queues, patient flow, and lean operations. [2]