Hidden Dynamics of Professional Communication

2 credits · Owen Graduate School of Management

This course provides an intensive development of speaking and strategic communication capabilities, grounded in human behavior and applied to consequential professional and business situations. A key focus is to move beyond identifying desirable communication characteristics to understanding the human behaviors that create them as well as gaining understanding of the behaviors that audiences see that form their perceptions of the communicator. Students will apply insights to consequential business situations requiring strategic audience analysis, persuasive communication and the ability to respond effectively under pressure. We will develop communication as a strategic business capability – critical when in high-stakes situations — with the depth, behavioral understanding and individual transformation required when business stakes become higher. Prerequisite: MGT 6351. [2]