Conflict Mitigation and Management in Organizations

3 units

This course examines the nature, causes, and management of conflict within organizational contexts, emphasizing communication and managerial strategies for prevention and resolution. Students will explore how managers can identify conflict early, foster productive dialogue, and build systems that support collaboration and trust. Through practical case studies, discussions, and written analysis, learners will gain tools to mitigate destructive conflict, strengthen team relationships, and promote effective communication across all levels of an organization.