Identifying Value and Improving Performance

3 units

This online course is designed to provide professionals with the knowledge and skills necessary to identify and improve value and performance in their organizations. The course covers topics such as performance measurement, best practices for process and quality improvement, and advocacy. Students will learn how to design and implement strategies to improve the quality and effectiveness of organizational services and measure and evaluate their impact. By course completion, students will be able to apply these concepts in their professional practice, leading to better outcomes and improved organizational performance.