Lean Systems and Process Improvement

1.5 units

This course discusses the origins and basic philosophies of lean, process improvement, and quality management systems such as the Toyota Production System, 5S, Total Quality Management (TQM), and Six Sigma. Students will engage in activities designed to increase their appreciation of how different departments across the business organization interact to affect production efficiency and quality, and will practice strategies to identify areas for process improvement and coordination of cross-functional teams. Students will leave the course with an appreciation of the broad level application of these philosophies, how modern technology is affecting their implementation, and strategies for further study to tailor their knowledge to their individual fields.