Managing Operations

3 units

This course’s first goal is to introduce the strategic and operational challenges that operations managers are confronted with, and provide frameworks to critically understand and deal with those challenges. For example, we will discuss the fundamental principles of quality management and lean systems, capacity strategy and real options, and supply chain management. The second goal of this course is to introduce process analysis and improvement tools. We will utilize basic analysis techniques to study process capacity and bottlenecks, evaluate the impact of process variability, and explore the fundamental principles of inventory management.