Technical Communications in ICT Professions

3 credits · Undergraduate

(3 hrs Lecture) This course addresses written and oral communication in Information and Communication Technology (ICT) work environments. Effective communication with technical personnel, system users and organizational executives are emphasized. This will include items of business correspondence, common technical documents in system development and items of end-user documentation. Students will not only learn about content and format of items of writing but will also develop writing skills through numerous practical exercises. Oral communication in requirements elicitation, meetings, and professional presentations will also be included. Requisite Courses: ACS-2913 (or the former ACS-2911 and ACS-2912) with a minimum grade of C or permission of the Department Chair [prerequisite(s)].