Quality Management

3 credits · Undergraduate

(3 hrs Lecture) The management of Quality has evolved over the past five decades from a reactive enforcement of minimum conformance to a proactive process and design consideration that is an important strategic competitive differentiator. This course is designed to provide students with an understanding of the basics of quality management, controlling for quality, quality standards and their implementation, designing for quality as well as the strategic implications of managing various levels of quality. Requisite Courses: BUS-2501 with a minimum grade of C+ (or exemption) [prerequisite(s)]; and students must have met their university writing requirement with a minimum grade of C+ (or exemption) [prerequisite(s)].