PHARMACIST COMMUNICATION: EDUCATIONAL AND BEHAVIORAL INTERVENTIONS

Prerequisites & course information

Requisites: PHARMACY 411 (or SA PHM 411 prior to Fall 2026) and Declared in the Doctor of Pharmacy Program with third year standing Repeatable for Credit: No Last Taught: Spring 2026 Learning Outcomes: 1. Apply and tailor a counseling framework to the needs of an individual patient and provider Audience: Undergraduate 2. Demonstrate an empathic response to a patient Audience: Undergraduate 3. Conduct motivational interviewing with patients and staff Audience: Undergraduate 4. Evaluate and use a variety of resources to consult with patients who have limited English proficiency Audience: Undergraduate 5. Demonstrate several types of probes for patient interviewing Audience: Undergraduate 6. Evaluate patient understanding during your consultation Audience: Undergraduate 7. Collect feedback from patients and staff to identify pharmacy program/ service needs Audience: Undergraduate 8. Conduct a SWOT analysis Audience: Undergraduate 9. Design an intervention based on your assessment Audience: Undergraduate 10. Diagram flowcharts of a proposed pharmacy service intervention and its implementation with staff Audience: Undergraduate 11. Conduct a cost-benefit analysis of a pharmacy service Audience: Undergraduate 12. Write a proposal Audience: Undergraduate 13. Make a group presentation on a proposed pharmacy-based intervention Audience: Undergraduate Learning Outcomes: 1. Apply and tailor a counseling framework to the needs of an individual patient and provider Audience: Undergraduate 2. Demonstrate an empathic response to a patient Audience: Undergraduate 3. Conduct motivational interviewing with patients and staff Audience: Undergraduate 4. Evaluate and use a variety of resources to consult with patients who have limited English proficiency Audience: Undergraduate 5. Demonstrate several types of probes for patient interviewing Audience: Undergraduate 6. Evaluate patient understanding during your consultation Audience: Undergraduate 7. Collect feedback from patients and staff to identify pharmacy program/ service needs Audience: Undergraduate 8. Conduct a SWOT analysis Audience: Undergraduate 9. Design an intervention based on your assessment Audience: Undergraduate 10. Diagram flowcharts of a proposed pharmacy service intervention and its implementation with staff Audience: Undergraduate 11. Conduct a cost-benefit analysis of a pharmacy service Audience: Undergraduate 12. Write a proposal Audience: Undergraduate 13. Make a group presentation on a proposed pharmacy-based intervention Audience: Undergraduate